Having Trouble?


Questions

  1. I am in a crisis right now, where can I get help?
  2. My Video Coach is not working – how can I make it work? How do I turn off/on my video coach?
  3. Can I still work through the Modules without my Video coach?
  4. How can I change my Video coach?
  5. Where are my tracking tools?
  6. How can I view my progress or previously entered information?
  7. Where can I find all of my work from the Modules?
  8. I would like to change my personal information or account options, where can I do this?



 

I am in a crisis right now, where can I get help?

We have mapped out all of the local distress centers on the link below, please call one to get the immediate help you need.
http://www.mymentalhealthmap.com/MDAO/Help.aspx
 

My Video Coach is not working – how can I make it work?

How do I turn off/on my video coach?

Once you are inside the site a toolbar appears on the right hand side of the page, the bottom link on this toolbar displays the current setting for your video coach, you either need to click it in order to turn the coach on or off.
 

Can I still work through the Modules without my Video coach?

Yes, the mental health M.A.P. site has been designed so that a member is able to either work through the modules with or without their video coach base on preference.
 

How can I change my Video coach?

We currently have three video coach options; you are able to select the coach that best fits your preference by creating an account and visiting the account settings page (you must also be logged into your account). There you will find the three coach options, you need to select the option you would like and save your changes otherwise the coach will not change.
http://www.mymentalhealthmap.com/MDAO/Account.aspx
 

Where are my tracking tools?

The tracking tools can be found on your journal page (see the link below). In order to make full use of the tracking tools you must create an account and be logged in to that account so that your information can be saved. If you are not sure that you would like to create an account you can demo the entire site without creating your own account. The only problem with this is that once you leave the page or your session expires you will lose everything you have filled out.
http://www.mymentalhealthmap.com/MDAO/DashBoard.aspx
 

How can I view my progress or previously entered information?

There are two ways to do this; the first is by viewing each individual tool. There is a link or button at the bottom of each tool that allows you to select that date you would like to view. The second method is to view all of the tools on a certain day by changing the viewing date at the top of the page. You can also view the information from the tools as well as the modules through the report widget found at the bottom of the journal page.
 

Where can I find all of my work from the Modules?

As you are working through the modules you will be filling out work sheets, the information you fill out is generated into reports and is viewable in the reports widget on the Journal page. You are able to update the information as you progress on your road to recovery and are also able to view the previous information you entered along the way. This will also help you to see the progress you have been making.
http://www.mymentalhealthmap.com/MDAO/DashBoard.aspx
 

I would like to change my personal information or account options, where can I do this?

You are able to change any and all of your account information by viewing the account settings page. You can find the account settings page via the link below or on the right toolbar once you have signed into your account.
http://www.mymentalhealthmap.com/MDAO/Account.aspx
 
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